Hats Off To Tamiya !

[twisted]

a month or so ago i inquired about the small e clips on the drive shafts oh my high lift, i lost the ones that were on my truck.well i called Tamiya America and the guy i talked to said there was no part number for the e clips but he would look around the shop for some and send me them if he found any. well i really thought that would never happen but today i get a package from Tamiya,it wasnt e clips though ,it was a whole new drive shaft !

those guys are awesome. :yourock:

[shodog]

Sweet, looks like they hooked you up.

[T-Dubb]

WOW it's goodto know they would take care of ya like that.

[CLODZ_72_2003]

I have had a similar experience with Tamiya USA myself recentley..I had a stripped a front bevel gear in my HL axle and I emailedthem to price a replacement..The guy returned my email saying to just send my address ...They sent me a new one free of charge :omg:..They definitly look out for ya :Tamiya1:


Alfy

[wyoming]

Cool, can't beat that deal, wish I had thought to ask them, I just ordered a new front driveshaft from tamiyausa for one of my lifts after the clip got torn off on sharp rocks and the u joint fell off in the dirt somewhere.:Tamiya1:

[Larrio]

glad to know it worked out for you! We can't please everyone but we do try. =D

[twisted]

you guys do a great job. :yourock: :Tamiya1:

do you know why that e clip isn't available separately ?

[ararmen]

I too, have had positive experiences. I had ordered some spray paints from Tamiya direct. When the shipment arrived, two of the paints were for polycarbonate (PS) instead of plastic. A quick call to Tamiya, and a nice customer service person sent out the correct paints while having me keep the incorrect ones. Excellent way to keep customers happy and coming back. I just wish they would start selling the spray paints again soon.

In another instance, I was looking for parts for my Leopard A4 long out of production and not listed. I sent an E-mail on the Tamiya web site and received a response with the link to the parts listing. Great job!

[offroadford4x4]

:Tamiya1::yourock:

[Larrio]

you guys do a great job. :yourock: :Tamiya1:

do you know why that e clip isn't available separately ?

If you are talking about the e-clip on the DRIVE SHAFT (BA13, manual p9, step 14), it is available.

Ford F-350 Hi-lift manual, p.32, BA parts bag
BA13 - 4mm E-ring
#50380
http://www.tamiyausa.com/product/item.php?product-id=50380

BA14 - 2mm E-ring
50588
http://www.tamiyausa.com/product/item.php?product-id=50588

Now I think the original poster may be referencing the tiny e-clips on the PROPELLER JOINT (BC23, manual p34, #3455976) which in case there is no part number because it is a pre-assembled part.

[twisted]

Now I think the original poster may be referencing the tiny e-clips on the PROPELLER JOINT (BC23, manual p34, #3455976) which in case there is no part number because it is a pre-assembled part.

yup iam talking about bc23.it would be alot cheaper if you guys offered them eclips separately instead of having to buy a whole propeller joint. i believe they are 1.5 mm.

but whit that said im sure if i were to look hard enough i could find 1.5mm clips from another source.

[Larrio]

I agree. Believe me, we've been asking for individual parts to be available off pre-assembled items.

[Old_Busted_Hotness]

I believe Traxxas sells them in the Revo U-joint rebuild kit. However, you have to buy the whole joint, and it's ten bucks or so. I haven't seen them anywhere else.

[bobtail74]

I have been buying Tamiya products for almost 30 years, beginning with the Rough Rider. I have not often had the need for help directly through Tamiya, but when I have they have always given great customer service. The always great products and the ability to quickly address isssues that do arise once in a while has made them what they are in the market today.

[twisted]

I have been buying Tamiya products for almost 30 years, beginning with the Rough Rider. I have not often had the need for help directly through Tamiya, but when I have they have always given great customer service. The always great products and the ability to quickly address isssues that do arise once in a while has made them what they are in the market today.


i agree 100%